Impact
At least one user experienced issues creating new groups within an organization. The issue started on UTC-5 24-02-27 21:08 and was proactively discovered 23.7 days (TTD) later by a staff member who reported through our help desk [1] that they were experiencing issues when trying to create groups in organizations that had no previously created groups. The problem was resolved in 4.7 days (TTF), resulting in a total window of exposure of 28.4 days (WOE) [2].
Cause
The returned set of components in the organization/groups empty page did not include the modal required for creating a new group, causing the New group button to malfunction [3].
Solution
It was necessary to remove the specific return for an empty page and instead add the empty page component to the general return, which includes the group creation modal [4].
Conclusion
The lack of both unit and end-to-end tests before encountering the issue highlights a gap in the testing strategy. To address this, it is essential to incorporate a unit test specifically tailored to this scenario, ensuring better coverage and early detection of similar issues in the future [5]. INCOMPLETE_PERSPECTIVE < MISSING_TEST