Impact

An unknown number of users experienced issues when trying to access the Scope section of the Platform. The issue started on UTC-5 24-03-12 17:03 and was reactively discovered 17 hours (TTD) later by a customer when attempting to access the Scope section and encountering an `Access denied` message. The problem was resolved in 9.8 hours (TTF) resulting in a total impact of 1.1 days (TTR) [1][2].

Cause

Users with User, Reviewer, and Vulnerability Manager roles encountered access issues in the Scope section, receiving an Access denied message due to insufficient permissions [3].

Solution

The necessary permissions were assigned to the affected roles [4].

Conclusion

Permissions were not properly assigned, leading to access issues for certain roles. To prevent similar occurrences in the future, thorough testing of functionalities for all roles will be implemented [5]. INCOMPLETE_PERSPECTIVE < MISSING_TEST