Error in severity score indicator

Incident Report for Fluid Attacks

Postmortem

Impact

An unknown number of platform users read an incorrect severity number. The issue started on UTC-5 23-06-29 14:08 and was proactively discovered 1.1 months (TTD) later by our engineering team, who noticed the inconsistency while running local automated tests. The problem was resolved in 4.8 days (TTF), resulting in a total window of exposure of 1.3 months (WOE) [1].

Cause

An indentation bug introduced generated an early exit from the function that calculates the finding's severity score, impacting the max-open-severity-score results [2].

Solution

The error was fixed by correcting the code indentation [3].

Conclusion

The bug was not detected before reaching production because the tests that verified the module in charge of calculating the indicator did not cover this particular case; therefore, new tests that covered the module correctly were added [4]. MISSING_TEST

Posted Sep 18, 2023 - 19:39 GMT-05:00

Resolved

The problem was solved and now the indicator shows the correct value.
Posted Aug 16, 2023 - 15:25 GMT-05:00

Identified

Cases have been identified in which the severity indicator shows an incorrect value.
Posted Aug 03, 2023 - 16:47 GMT-05:00
This incident affected: Web.